What is Principal Illness Navigation (PIN)?

A Medicare-reimbursed program for structured patient navigation for beneficiaries with serious, high-risk conditions — billable monthly under your NPI.

Activate PIN for Your Practice
The Definition

PIN: What It Is and Why It Matters

Principal Illness Navigation (PIN) is a CMS program that reimburses for structured patient navigation services for Medicare beneficiaries with serious high-risk conditions. CMS designed PIN for patients whose conditions require navigating multiple specialists, complex treatment plans, and significant care system burden.

PIN recognizes that patients with conditions like cancer, congestive heart failure, COPD, and dementia face not just clinical challenges, but complex care systems they often cannot navigate alone. A nurse-led navigator reduces fragmentation, improves patient understanding of their care plan, and keeps patients engaged across the interdisciplinary team.

For Medicare Members

What PIN Means for Qualifying Medicare Members

PIN provides a dedicated nurse or care navigator to help Medicare members with serious illnesses like cancer, heart failure, or COPD understand their treatment, coordinate specialist visits, and get the support they need every step of the way.

Eligibility

Who Qualifies for PIN?

Medicare patients with serious high-risk conditions as defined by CMS. The eligible condition list is broad, covering the most common high-acuity diagnoses found in Medicare patient panels.

Cancer (any active cancer diagnosis)
Congestive Heart Failure (CHF)
Chronic Obstructive Pulmonary Disease (COPD)
Dementia and Alzheimer's disease
HIV/AIDS
Severe mental illness (schizophrenia, bipolar disorder, major depressive disorder)
Substance use disorder
Other CMS-designated serious high-risk conditions
Medicare Coverage

PIN is Covered Under Medicare Part B

Medicare Part B Coverage

PIN services are fully covered under Medicare Part B as a billable care navigation program authorized by CMS for qualifying beneficiaries.

Medicare beneficiaries typically pay 20% of the approved amount after meeting their annual Part B deductible. Medicare covers 80%.

When PIN Services Are Needed

PIN is appropriate for Medicare patients with serious, high-risk conditions who face complex care systems and multiple specialists.

Your physician can determine if a patient qualifies based on their diagnosis and care complexity. Navigation helps patients understand their treatment plan and stay engaged.

PIN is one of three core Medicare care coordination programs designed to improve patient outcomes and reduce hospitalizations through structured navigation and support.

Ready to Activate PIN?

Submit a partnership inquiry and we'll reply within one business day with next steps and a discovery call link.

Submit a Partnership Inquiry

Premier Care Coordination

Nurse-led contracted partner delivering Community Health Integration, Principal Illness Navigation, and Chronic Care Management for physician practices, FQHCs, RHCs, and facilities nationwide.

Contact Us

855-815-4777
info@premiercarecoordination.com
Remote
Greater National Advocates member badge

© 2026 Premier Care Coordination. All rights reserved. | HIPAA-aligned practices.